Privacy Policy

This website is owned and operated by Doolin Cave, a company registered in Ireland under company number “403129”, with its registered office at “Doolin Cave, Craggycoradon East, Doolin, Co. Clare, Ireland V95 R299”. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and disclose your personal data when you visit our website or use our services.

What personal data do we collect?

We may collect and process the following types of personal data:

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.
  • Transaction data, such as your payment details, order history, and invoices.
  • Technical data, such as your IP address, browser type, device type, operating system, and location.
  • Usage data, such as your browsing activity, preferences, feedback, and survey responses.
  • Marketing data, such as your subscription status, preferences, and interests.

We do not collect any special categories of personal data, such as your race, ethnicity, religion, health, or biometric data.

How do we collect your personal data?

We may collect your personal data in different ways:

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.
  • Transaction data, such as your payment details, order history, and invoices.

Why do we use your personal data?

We may use your personal data for various purposes, depending on the type of data and the legal basis for processing. We may use your personal data to:

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.
  • Transaction data, such as your payment details, order history, and invoices.
  • Technical data, such as your IP address, browser type, device type, operating system, and location.

How do we share your personal data?

We may share your personal data with third parties in certain circumstances:

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.
  • Transaction data, such as your payment details, order history, and invoices.
  • Technical data, such as your IP address, browser type, device type, operating system, and location.

How do we protect your personal data?

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, use,
or disclosure. Some of the measures that we use include:

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.

contractors,
or service providers who need it for their legitimate business purposes and who are bound by confidentiality obligations.

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.

However, please note that no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal data. You are responsible for keeping your password and account details confidential and for notifying us immediately if you suspect any unauthorized access or use of your account.

How long do we keep your personal data?

We only keep your personal data for as long as it is necessary for the purposes for which it was collected or as required by law. The retention period may vary depending on the type of data and the legal obligations that apply to us. When we no longer need your personal data, we will delete it or anonymize it so that it can no longer be linked to you.

What are your rights regarding your personal data?

You have certain rights regarding your personal data under the data protection law, such as:

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.
  • Transaction data, such as your payment details, order history, and invoices.
  • Technical data, such as your IP address, browser type, device type, operating system, and location.
  • Usage data, such as your browsing activity, preferences, feedback, and survey responses.
  • Marketing data, such as your subscription status, preferences, and interests.
  • Marketing data, such as your subscription status, preferences, and interests.
  • Marketing data, such as your subscription status, preferences, and interests.

If you wish to exercise any of these rights, please contact us using the details below. We may ask you to provide proof of your identity and some information about your request. We will respond to your request within one month, unless it is complex or we have multiple requests, in which case we may extend the response time by another two months. We will inform you of any extension and the reasons for it. We will not charge you any fee for exercising your rights, unless your request is manifestly unfounded, repetitive, or excessive, in which case we may charge a reasonable fee or refuse to act on your request.

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website or by sending you an email. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how we collect, use, and share your personal data.

How do you contact us?

If you have any questions or comments about this policy or our privacy practices, please contact us by:

  • Identity data, such as your name, username, password, and email address.
  • Contact data, such as your address, phone number, and social media accounts.
  • Transaction data, such as your payment details, order history, and invoices.

We will do our best to resolve any issues or concerns that you may have.

REVIEWS

  • “Unique Stalactite and Tour; Well Worth It! This was an unexpected highlight of our stay in Doolin. We went to the cave more out of curiosity than anything else but ended up feeling like it was one of the highlights of our stay in County Clare. The introductory panels in the visitor’s center provided us with good background information that set us up well for the tour. Our tour guide was excellent from start to finish”

    eaglelake20 – NewYork

    – June, 2022

  • “Doolin Cave, just another Cave.. No! This Cave is exceptional, It’s the first time I’ve been awe struck and really felt like an explorer. I’ve been down many caves, but this one is the only one that touched my heart and caused me to have great respect for life and our living planet. The separation between the noisy commercial rat race and the serene peaceful heartbeat of the earth is very tangible. It certainly makes me believe in the Creator of Life.. please don’t miss the opportunity, make the opportunity it’s life lasting .”

    John O’ Regan – Google Review

    – June, 2023

  • “Fabulous experience, very interesting and informative tour. The cave is terrific and well maintained. The nature walk is beautiful. The coffee shop serves lovely coffee and scrumptious cakes. All the staff in the complex were very pleasant, helpful and efficient”

    Michael Macken – Google Review

    – May, 2023

  • “A fantastic experience. The tour takes place every hour and is carried out very professionally, personably and with a lot of humor. The descent is quite easy, but you should be prepared for numerous slightly wet and slippery steps. It is also very fresh in the cave. Therefore, dress sufficiently thickly and wear sturdy shoes. But the descent and the tour itself are breathtaking and absolutely worth the effort!”

    Philip A. – Google Review

    – June, 2023

  • “Spectacular! Cian our guide did a SUPER job. This is absolutely SPECTACULAR. I hadn’t read much about the caves so when we turned the corner and saw this amazing view – the stalactite, we were awe struck. Top spot in Clare for sure. Coffee n toastie at the coffee shop was yummy and the young ladies on duty were efficient professional and very friendly GOOD JOB!”

    Rita C – Dublin

    – June, 2023

  • “Wow, what can I say.. I’ll keep it brief. This was an absolute hidden gem in the Burren, and the highlight of our stay! Seeing the stalactite in all its glory was amazing. We believe it’s the largest in Europe, and quite staggering to find it in the tiny village of Doolin. The tour guide (apologies, forgot your name) was very informative and friendly. The tour itself was brilliant, and such a unique experience that we will never forget”

    travel_bunny870

    – September, 2022

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